OUR BENEFITS

Technologies we support

X-ray Fluorescence

X-ray Diffraction

PGNAA Cross Belt / On belt / Slurry

Lab Automation & Networking

Sample Preparation

Particle Size Analyzers

Carbon & Sulphur Analyzers

Process Gas Analyzers

Environmental Dust & Gas Analyzers

  • Products We Support

    • X-ray Fluorescence (XRF) Analyzers
    • X-ray Diffraction (XRD) Analyzers
    • Optical Emission Spectrometers (OES)
    • Lab Automation & Networking

    The Instruments Brand (Make and Model) We Support

    • We support Regular & Breakdown Services of various Brands (Make and Model) of X-RAY ANALYZERS
    • We Provide Repair Solution with warranty to Faulty Electronic Cards
    • We also provide application & calibration support.

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Our Moto–To be Available for XRF/XRD/OES Services When You Need Them

No matter how well an XRF Analyzer has performed in the past, issues will occur at some point – and Rayon scientific is available when they do. Rayon scientific has grown because of our dedication to providing fast response times, knowledgeable service and economical solutions to all problems related on-line analytical Instruments and process control.

We understand how critical XRF/XRD Technology is to your quality & process control and realize that the instrument’s downtime can often be extremely costly and detrimental to plant production.

Rayon scientific  in-house technical team will work with you hand in hand to troubleshoot problems and determine if an immediate resolution is possible via REMOTE SUPPORT (viaTeamViewer, Phone. Emails, Group chats such as Whatsup etc). Our Specialists will attempt immediate resolution of issues through remote access of a client’s system. If remote access options are not able to resolve the issue, then our dedicated Service Coordinator will co-ordinate to have a field engineer dispatched the site for evaluation and support.

Based on the description of a problem and pre-evaluation, our field engineer(s) will attempt to arrive at your facility with components that may be required to resolve the issue. They will perform the on-site evaluation of your x-ray fluorescence analyzer, advise you on the technical issues, and probable resolution. With your approval, the technician will provide the repair services required – when it comes to repairs, we strive to offer a complete repair at competitive pricing; one way to offer the best priced repairs is by developing our in-house support mechanism that have been proven over time to offer top performance at reasonable prices.

THE SERVICES WE PROVIDE

The Rayon scientific, offers full service and support functions for all XRF, XRD & OES products of various makes and models. Services provided include, but are not limited to: repair, calibration, radiation surveys, leak test, etc.
 
Rayon scientific supports a wide range of laboratory and in-process products and able to tailor a service product to suit the needs of our customers. We tailor the agreement taking into account the type of equipment, level of on-site expertise and budgetary constraints of the customer. We cater the need of all levels of users, ranging from very demanding around-the-clock industrial users to less time critical users.
 
Rayon scientific do provide various levels of breakdown response from the extremely urgent instant response to more cost effective mutually-agreeable-time response. The most rapid response can be given to customers who maintain a relationship with us through a maintenance agreement.
 
Rayon scientific provides repair services for various parts and cards such as XPSI card, XPSP card, etc. with full support and warranty.
 
Rayon scientific is able to source original spare parts for a wide range of equipment. The stock levels we carry are strategic and balanced with the stock carried by our critical customers. It is our policy to make sure our engineers are well prepared with spare parts when they visit you, even in a rapid response breakdown situation.
We supply the range of spare parts, routine maintenance and consumable parts for XRF/XRD/OES analyzer of various makes and models.
 
We do supply Certified Reference Material (CRM), Reference Material (RM) and Calibration Standards. Alsothe consumables such Sample Cup, X-ray film, Binder, Flux, etc.
 
Rayon scientific provides a wide range of training services. We can organize on-site training for your personnel, or you can attend one of our scheduled training courses organized off-site at different locations time to time.
 
Rayon scientific offers complete calibration services including calibrations that are traceable to international standards. We offer calibration services for XRF, XRD, and SICK continuous emission monitoring systems.
 
Another service offered by Rayon scientific is calibration maintenance. Rayon scientific can monitor your equipment and calibrations, either on-site or remotely, and make the necessary adjustments to keep your equipment within calibration.

Got an Incredible Project Right Now?

This helps ensure quality, schedule and that we are all working toward same goal

GET IN TOUCH